Kingsport Area Transit System offers route tracking

Kingsport Area Transit System riders and the general public can now track the buses on all six KATS routes. The application, called Ride Systems, has a number of great features from using global positioning system (GPS) technology, providing real-time information on bus locations and even approximate arrival times. This service provides customers with a route map featuring icons indicating the location, direction, and approximate bus capacity of each bus currently in operation. There is also an alarm feature that will alert riders when a bus is approaching their selected stop in addition to arrival times at bus stops. In addition to rider benefits, the data gathered through GPS technologies in the app provides service monitoring and management tools for KATS. The information gathered is used to better understand and evaluate performance, identify service problems, and assist in future route planning.