Rackley Roofing celebrates 50 years of service in Tennessee
In 1974, Rackley Roofing embarked on a journey, aspiring to “Transform the Roofing Industry”, and today, the company proudly celebrates five decades of unwavering commitment, resilience, and community support.
From humble beginnings to becoming a cornerstone in the roofing industry, Rackley Roofing Company Inc,. has stood the test of time, weathering storms and evolving with each passing year. The company’s 50th anniversary marks a significant milestone, a testament to the trust customers have placed in them and the dedication of their incredible team.
“Originally, Rackley Roofing had only one location in Carthage,” said Michelle Boykin, chief operating officer with Rackley. “With acquisitions and expansions, we now have locations in Knoxville, Cleveland, Mt. Juliet, and expanded with a location in the Murfreesboro market. We started with a very small staff of 5-10 people and now we have approximately 200 employees. Rackley covers the whole state, parts of Georgia, into Kentucky and some other states when opportunity arises.”
The company works to bring national trends and practices to local municipalities.
“Rackley has a pulse on the roofing industry nationwide, as well as a connection to thought leaders across the country, but we are a hometown company,” said Vanessa Williams, director of brand and employee engagement at Rackley. “Cities and towns can know that we are taking bigger ideas and technologies and bringing them to small towns across Tennessee.”
While the roofing industry has changed over the past 50 years, the quality of service Rackley provides has not.
“When Rackley first began it was old-school roofing,” Boykin said. “Rackley decided to Transform the Roofing industry by smashing stereotypes, breaking glass ceilings, and opening the industry up to everyone. The industry is thriving by being open to technological improvements, new materials, and processes. Over these five decades, we've not just built roofs; we've built relationships and woven the fabric of a strong community. We're immensely grateful to our clients, partners, and the communities we've had the privilege to serve. Your trust has been the driving force behind our growth, and we look forward to continuing to exceed your expectations.
One of the reasons for this is the value system Rackley sticks to.
“Rackley Roofing is a relationship company that just happens to install and maintain great roofs,” Boykin said. “ Rackley also fosters a culture that is driven by our six Core Values. We utilize these six Core Values to make all our employment decisions such as hiring, promoting, terminating as well as rewarding and recognizing our team members.”
One of the ways Rackley does this is by taking a consultative approach to determine what the owner needs, how much life is left in the roof, and how we can get the best result and meet the budget expectations.
“Rackley does not always suggest a new roof,” Boykin said. “When Rackley takes on a roofing project, they come alongside the building owner, contractor, or whomever the project belongs to and develop a relationship and understanding of what the expectations are and how we can work together to meet those today and in the future. We want to give the customer the best product available for their needs and make sure that it is installed, replaced, or repaired to the manufacturer's specifications. Rackley wants to help the building owner maintain their roof and get the most life out of every project.”
The company is involved in the community in other ways.
“Rackley has had the honor to work with the Roofing Alliance and the NRCA to perform work over the years at the Ronald McDonald House Charities Homes across Tennessee,” Williams said. “ Our owner, Curtis Sutton, has a personal history with RMHC, so this has been a great opportunity for us. We have worked on some major projects over the years, but the ones changing lives are the ones that are the most meaningful. Our partnership with National Women in Roofing has led to opportunities to help local domestic violence shelters as well.”
The next 50 years hold promises of innovation, sustainability, and continued excellence. Rackley Roofing Company Inc. remains committed to delivering top-notch craftsmanship, utilizing cutting-edge technology, and maintaining the highest standards of professionalism. Our goal is to leave a legacy for the next generation of roofers.