Joy Baker

Joy Baker has retired after 44 years of service as the risk management director for Johnson City. Baker joined the city in 1981 in the newly created risk management position for the city and developed numerous policies for the city to ensure risk minimization, including daily training, job site inspections, checklists used in purchasing processes, and more. She also has overseen the city’s workers’ compensation program and has been a member of the state’s Advisory Council on Workers’ Compensation. During her career, Baker has become regarded as an expert in the field and is frequently consulted by insurers in both the public and private sector.