Shantell Hoefling

Shantell Hoefling has been selected as the new neighborhood specialist for Jackson Mayor Scott Conger’s Office of Innovation. Hoefling will work with residents and community partners to strengthen engagement, support neighborhood initiatives, and help foster a stronger sense of connection across the city. Originally from California, Hoefling came to Tennessee at 19, working with children and youth ministries through faith-based outreach. She has held positions including customer service representative, trainer, and supervisor.